Call Center: Tele-Sales Representative:

• Inbound calls
• Spanish-speaking a plus!
• Competitive Pay + Commission
• Part-time

Essential Job Functions:

• Always be courteous, respectful, and professional with every customer. A pleasant tone of voice  and positive attitude is required at all times when communicating with customers
• Enter and maintain customer and account data in MACS
• Process customer orders and catalog requests that are received by mail or fax
• Keep current with product information
• Report needed changes concerning prices and codes to Supervisors
• Participate in on-going training to improve sales statistics
• Answer inbound calls generated from various mailers, space advertisement and inserts
• Attempt cross-sells to all inbound callers
• Attempt up-sell quantity to all inbound callers
• Offer Auto Refill promotion
• Offer any promotion incentives
• Utilize prescribed sales techniques and product knowledge to maximize the sale to each caller
• Assist customers by answering questions concerning pricing and product information
• Direct customers to customer care when applicable
• Perform other related duties as required or assigned
  

Fulfillment: Fulfillment Tech:

• Training Provided
• Part-Time
• Day Shift

Essential Job Functions:

• Scan all picklist in Ecometry before and after pulling all orders on cart
• As directed by picklist, pull products from correct locations and place in designated packages to  minimize shipping errors
• Mark all packages containing products from locations marked with an orange “S” for additional  preparation before shipping
• Prepare packages for shipping. Change to larger container if needed, wrap fragile items in bubble  wrap, add paper to fill box etc.
• Securely close packages and apply correct mailing label in designated area on package
• Place on conveyor for transfer to manifest station