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Privacy Policy

Botanic Choice understands and respects the importance of maintaining your privacy, therefore we have developed the following Privacy Policy.

The purpose of this policy is to inform you of:

  • The personal information we collect when you visit our website and/or call or order from us via fax, phone or mail
  • Why we gather this information
  • How we use it
  • How to contact us

This Privacy Policy is part or our Terms of Use, which governs your use of our website, BotanicChoice.com.


What Information Do We Collect?

We may collect the following kinds of information when you use botanicchoice.com:

Information you provide directly to us. For certain activities, such as when you register, make a purchase, sign up to receive emails, or contact us directly via mail, fax or phone, we may collect some or all of the following types of information:

  • Contact information, such as your full name, email address, mobile phone number, landline phone number, and address.
  • Username and password.
  • Gender, date of birth, languages spoken, educational background, and bank account information
  • Personal health information if and when provided
  • Any other information you provide to us.

We may combine such information with information we already have about you.

Information we collect automatically. We may collect certain information automatically when you use our website, such as your Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using botanicchoice.com, the date and time of your visit, information about the links you click and pages you view within the website, and other standard server log information. We may also collect certain location information when you use our website, such as your computer’s IP address, your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.

We use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect this information. By using or visiting botanicchoice.com, you are consenting to our use of these technologies as described here. If you do not agree, you can adjust your browser settings to restrict this data collection.


Consent Mechanisms for EU Users

To ensure compliance with the General Data Protection Regulation (GDPR), we will obtain your explicit consent before processing any sensitive personal data. You will be provided with clear, specific information about the extent of processing your data and the purpose for which it is processed. You will have the opportunity to opt-in through a consent form that must be actively confirmed before any personal data is processed.


What Are the Rights for EU Residents?

European Union General Data Protection Regulations gives you specific rights regarding your personal data including:

  • Access to your information and ability to correct or update it.
  • Request to remove or limit use of information.
  • Request a copy of your information.
  • Withdraw consent to use personal information.
  • Lodge a complaint to an authority in your home country.
If you would like to exercise any of your rights described above and submit a request of your information, click here.


Data Security Measures

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities. Our security practices are reviewed regularly and updated as necessary to meet the high standards required for data protection.


Policy Updates Notification

We will notify you of any changes to our privacy policy through our website and, where appropriate, through direct communication. Please ensure that you keep us informed of any changes to your contact details.


Detailed Rights for All Users

We recognize that all users have rights concerning their personal data. No matter where you reside, you have the right to access the personal information we hold about you, request the correction of any inaccuracies, and object to certain types of processing. You can also request the deletion of your personal data, subject to legal requirements.


How Do We Use the Information?

We generally use the information we collect online to:

  • Provide and improve our products and services to you;
  • Contact you
  • Fulfill your requests for products, services, and information
  • Send you information about additional information about us or on behalf of our affiliates and trusted third-party partners
  • Analyze the use of botanicchoice.com and user data to understand and improve our website and improve your experience
  • Customize the content you see when you use our websit
  • Conduct research using your information, which may be subject to your separate written authorization

How and With Whom Might We Share Information?

We are devoted to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

  • Authorized third-party vendors and service providers. We may share your information with third-party vendors and service-providers that help us with specialized services, including billing, payment processing, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct-mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.
  • Research partners. We may share your information with our research partners to conduct research; such sharing may be subject to your separate written authorization.
  • Corporate affiliates. We may share your information with our corporate affiliates that are subject to this policy.
  • Business transfers. We may share your information in connection with a substantial corporate transaction, such as the unlikely event of: sale of a website, a merger, consolidation, asset sale, or bankruptcy.
  • Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of botanicchoice.com, Botanic Choice, Indiana Botanic Gardens, Inc, our affiliates, users, or the public. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
  • With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.

CCPA Notice

On June 28, 2018, the California Consumer Privacy Act of 2018 (CCPA) was signed into law. The CCPA goes into effect on January 1, 2020. The CCPA grants California residents various rights in regard to their personal information.

Personal information is defined as information that identifies, relates, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Some examples include:

  • Standard personal information, such as name, address, or government ID numbers
  • Commercial information including goods or services purchased by the consumer
  • Web-based information including browsing and search history
  • Email address or phone number

Individual Rights Under CCPA

California residents have the following rights:

  • Right to request a copy of their personal information
  • Right to request that their personal information be deleted
  • Right to request that their personal information not be sold to third parties
  • Right to equal service and price when any of the above rights are exercised

Botanic Choice will process any of the above requests within a timely manner. To submit a request, customers can contact us via mail, email or phone as shown below. The request must contain all pertinent details.


Third-Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://www.smartrecognition.com/database-opt-out/.

If you wish to opt-out of email marketing from a specific brand that we work with, such as a customer of ours, you can click on the “opt-out” or “unsubscribe” link in the footer (located at the bottom) of any marketing email you receive.


Children Under 18

This Site is not directed to nor does it knowingly collect any personal information from children under 18 years of age. If you are under 18, you may only use this Site with the involvement of a parent or guardian.


Your Consent

By using our Site, you consent to our privacy policy.


Review Submission

By submitting your review, your first name/nickname, initials, town and state may be used in various online and print marketing materials. You agree to your review being edited for clarity and compliance while maintaining the integrity and essence of your review.


How Can You Contact Us?

Mail

Indiana Botanic Gardens, INC.
3401 West 37th Avenue
Hobart, IN 46324

E-Mail

Contact Us Via E-mail

Phone

1-800-644-8327

 

  • Order 24 Hours - 7 Day a Week
  • Customer Service: Monday - Friday 8am - 8pm CST. Sat 9am - 5pm CST.

Fax

1-219-947-4148

Print Mail Lists

If you do not wish to receive print mail from Indiana Botanic Gardens regarding new products or special sale opportunities, write, phone or email us and ask to be excluded. If you do not wish to receive mail from other reputable organizations whose products or services you might find interesting, please write, phone or email us with your request.

Click here to resubscribe!

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