Return Policy

You must be totally satisfied with your purchase. If you are unhappy in any way, for any reason, just return the unused portion within 90 days of purchase date for a full, prompt, 100% product refund.*

Product must be returned in the same condition as originally received when ordered with no markings, writings, or stains on the packaging.

Refunds will be processed via your original form of payment. If 90 days has passed since your purchase date, we're sorry, but the item cannot be accepted as a return.

*Refund amount does not include shipping and processing fee. 

Multiple Bottles of the Same Product

If you are returning multiple bottles of the same item, we will gladly refund the product price of all of the bottles as long as only one bottle has been opened. If all bottles of the same item have been opened, no refund will be issued.

Empty Bottles

There are no refunds for empty bottles. 

Easy Returns

To return a product for a refund, please send the unused portion in the mail, along with your name, address, daytime phone number and original order number (if available). To help us improve our products and services, please provide us with a detailed reason for your return. 

CBD Oil

Due to sourcing, we can issue refunds or exchanges on CBD oil products only if it is returned to us unopened.

Indiana Botanic Gardens, Inc.
3401 W. 37th Ave
Hobart, IN USA 46342

*Returns indicative of abuse will be evaluated on an individual basis and may be refused. A very small number of products may have a different return policy. Please see product and/or packaging for details.