Customer Service

We're here to help. If you have questions, comments, or concerns, contact us in the way that's most convenient for you. We look forward to hearing from you.

Military Exchange customers, please identify yourself as a Military Star Card user if calling or emailing to check the status of your order. Military members can place orders with their Star Card through the Exchange Mall.

Or, click here to email us your question.

The information found on botanicchoice.com, our blog, and our social media outlets are for informational purposes only and are not intended to replace professional medical advice or treatment. These statements have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Please, consult your physician. Testimonials and product reviews reflect individual people’s unique experiences and opinions and should not be viewed as professional advice. Individual results may vary.

Website prices are subject to change without notice. All products are subject to availability and similar products may be substituted. All online offers and prices are valid for online purchases only and may be different from those in the catalog and our retail store. While our company strives to provide accurate information and copy online, we cannot be held responsible for pricing or typographical errors and assumes no responsibility for said errors.

Coupons found on third-party websites or through third party sources may not be valid. We encourage you to sign up for our email list to ensure fresh and accurate offers. Any offer or coupon cannot be combined with other offers. While every effort is made to ensure the accuracy of the information in our advertising materials if an error does occur we reserve the right to make corrections.

All orders ship Monday through Friday except holidays during normal business hours and exclude back-ordered items. Any available free-shipping offer is applicable only to orders shipping within the 48 contiguous United States or to APO and FPO addresses. Please see our shipping information page for more details.

All images used on this site are the property of or licensed to Botanic Choice. 

Product Updates.

Botanic Choice conducts ongoing revisions as a matter of policy. While we strive to ensure the accuracy of information on our website, product formulations, packaging and other details may change without notice. The product you receive may contain information that is different from the information available on this website. Before consuming a product, we recommend that you reference the complete information included on the product you receive, including ingredients, allergens, warnings, and suggested use and do not rely only on the details shown on this website. If you have any questions please contact us at info@botanicchoice.com or call us at 1-800-644-8327